ESP differentiates itself from other providers through:
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In-depth knowledge of the travel industry |
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Extensive global support infrastructure |
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Speciality rapid response break/fix maintenance services |
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Technical capability and workshop facilities – providing cost-effective repairs right down to component-level |
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The quality and integrity of our staff |
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Thorough training regimes. As a corporate member of the ITSMF ESP trains all senior personnel to ITIL Foundation level |
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An outstanding track record in helping customers achieve business goals |
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An unrelenting drive to reduce the number of in-service failures. |
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Asset control, priority management, spares logistics and warranty management. |
“This month was one of the busiest months LGW has ever had in terms of PAX numbers and last Friday was the busiest day ever in LGW history. With this taken into account I would like to send my gratitude to all for the superb maintenance and administration of the CUTE platform at LGW. If you have sight of the stats you will see that July 07 has fewer calls than July 06 and July 05 which I feel is outstanding.”
Martin Beavis - Operations Manager - SITA |
