Tailored global IT support solutions for airports, airlines and all other travel industry operators
Keeping systems up and costs down...
ESP is one of the UK’s top IT service partners for the travel industry.
Our reputation has been built through the specialist provision of tailored IT infrastructure, support services and technical maintenance solutions to organisations that rely on a proven understanding of their requirements.
Through carefully managed programmes of trend analysis, priority management, asset control and preventative maintenance we:
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Deliver proactive infrastructure solutions |
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Meet real-time business needs through on-site, security-cleared technical specialists |
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Deliver rapid response support and break/fix services |
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Drive down the number of infrastructure and in-service equipment failures |
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Minimise downtime and improve customer satisfaction |
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Extend infrastructure service life and reduce cost. |
...by applying experience that goes further
Wherever the highest levels of security clearance, reliability and quality of service are required, key players turn to ESP. Around the clock and around the globe, ESP technical specialists are relied upon by:
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Airport Authorities |
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Airlines |
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Common Use Passenger Processing Systems providers |
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Baggage Reconciliation Providers |
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Travel Companies |
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Retail systems providers |
...on an extensive portfolio of travel-related equipment.
ESP maintains, repairs and refurbishes a huge array of equipment including:
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Bag tag and boarding pass printers |
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Self-service check-in kiosks |
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Personal computers |
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Baggage handling scanners |
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Travel information systems |
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Servers |
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Networking Devices |
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Office Printers (impact and laser) |
"ESP has more than met our expectations of delivering the highest levels of service and the best value for money, coupled with a service that is flexible, personal but always professional."
"Airports are difficult environments to work in, but ESP’s unique experience in overcoming these challenges is well proven by the excellent achievement levels of meeting SLA’s and the positive feedback from our system users."
"We look forward to our continued relationship with ESP."
Mike Williams – Manager, Product Development - Servisair
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