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Field Services Engineer, Geneva - Switzerland
ESP Global Services are currently recruiting a Field Services Engineer to join our team working from home covering sites around Geneva and surrounding areas. ESP are a managed service provider for IT support and infrastructure solutions where we support clients, worldwide, 24/7. As the Field Services Engineer you will represent ESP in providing 1st and 2nd line support for all customer contracts located within your assigned region. You will fix both hardware and software issues reported by the customer within our agreed service levels.
We are looking for people who are passionate about technology and increasing their existing knowledge, whilst delivering exceptional customer service.
A snapshot of what you will be doing:
What are we looking for?
This role will be working Monday – Friday – 0900-1730. From time to time you’ll need to backfill one of our customers and the hours will be 0600 – 1700.
Please apply now to be considered. We will endeavour to get back to all applicants by phone/email.
ESP is trusted by global organisations to deliver tailored IT support and infrastructure solutions around the world, 24/7. We have added value to our customers for over 25 years by listening to their needs and proactively delivering the service they want, wherever in the world that might be. We are headquartered in Reading, with staff in most of the major UK airports and regional Service Delivery hubs across the globe. Our customers include many household brand names such as easyJet, Avis, Marie Curie, Wipro, United Airlines and Virgin Atlantic.
We are looking for vibrant, enthusiastic individuals with a can do attitude who can join our team. ESP offers a dynamic environment, a strong sense of fun and a commitment to career progression from within, all of which help us to deliver our outstanding services to our global clients.