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Global Service Desk Team Leader, Shift work
ESP Global Services are currently recruiting a Global Service Desk Team Leader to join our Reading headquarters. Reporting to the Global Service Desk Manager you will work on our global IT helpdesk to provide guidance, instruction, supervision and leadership to all members of a Service Desk Team to drive excellent service delivery to all customers, within defined service levels.
What does the role of Global Service Desk Team Leader involve?
What competencies/ previous experience do you need to have to be considered for the role of Global Service Desk Team Leader?
This role will be working a shift pattern of 4 on, 2 off, Monday-Sunday, between the hours of 5am – 2pm, 1pm – 10pm.
Interested? Please apply today for a quick response.
ESP is trusted by global organisations to deliver tailored IT support and infrastructure solutions around the world, 24/7. We have added value to our customers for over 25 years by listening to their needs and proactively delivering the service they want, wherever in the world that might be. We are headquartered in Reading, with staff in most of the major UK airports and regional Service Delivery hubs across the globe. Our customers include many household brand names such as easyJet, Avis, Marie Curie, Wipro, United Airlines and Virgin Atlantic.
We are looking for vibrant, enthusiastic individuals with a can do attitude who can join our team. ESP offers a dynamic environment, a strong sense of fun and a commitment to career progression from within, all of which help us to deliver our outstanding services to our global clients.