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IT Airport Engineer - Perth, Australia

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IT Airport Engineer

ESP Global Services are currently recruiting an Airport Engineer to join our team at Perth airport. Working as the Airport Engineer you will provide “hands on” IT support and maintenance on a wide range of hardware and software within the airport. Responding to tickets from the ESP service desk you will ensure all IT issues are effectively and efficiently resolved in line with our service level agreements.

A snapshot of what you will be doing:

  • Troubleshoot and undertake fault diagnosis on all assigned network, hardware and infrastructure incidents and successfully resolve within the agreed timescales.
  • Consistently provide updates to the ESP Service Desk and end users on all live incidents and service requests
  • Supply and replace IT consumables, such as paper and ink toner when required
  • Carry out regular “floor-walking” and pro-active line of sight checks/ routine preventive maintenance to identify, log and resolve any issues before they are raised as incidents by customers

What are we looking for?

  • At least 1 years’ experience in an IT support role
  • Good knowledge of current Microsoft Windows Desktop software
  • Understanding of network protocols, server hardware and configurations
  • Self-motivated with a willingness to learn and adapt to any new change or situation
  • Excellent verbal and written communication skills
  • 5 years working history that can be referenced  

The IT support team offer 24/7 support so to be considered for this role you must be flexible with working day and night shifts.

Shift patterns will be working 4 days on, 4 days off covering the hours of 7am – 7pm, 7pm – 7am

Please apply now to be considered. We will endeavour to get back to all applicants by phone/email.

As part of this process candidates will be required to go through relevant checks to gain airside clearance. Please only apply if you can provide 5 years AUS working history. 

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About ESP

ESP is trusted by global organisations to deliver tailored IT support and infrastructure solutions around the world, 24/7. We have added value to our customers for over 25 years by listening to their needs and proactively delivering the service they want, wherever in the world that might be. We are headquartered in Reading, with staff in most of the major UK airports and regional Service Delivery hubs across the globe. Our customers include many household brand names such as easyJet, Avis, Marie Curie, Wipro, United Airlines and Virgin Atlantic.

We are looking for vibrant, enthusiastic individuals with a can do attitude who can join our team. ESP offers a dynamic environment, a strong sense of fun and a commitment to career progression from within, all of which help us to deliver our outstanding services to our global clients.