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Sales Account Manager - Aviation, Reading

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Sales Account Manager – Aviation Industry, Reading

Reporting into the Sales Director you will secure incremental revenue from both the existing ESP customer base alongside creating new business opportunities with new clients.You will lead and manage the business tender process, producing compelling and competitive bids from proposal submission through to contract award.

What does the role of Sales Account Manager involve?

  • Pro-actively research and identify new sales opportunities and develop positive relationships with potential customers positioning ESP in the best possible light for winning new business.
  • Maintain a quarterly and annual sales plan in order to build an appropriate sales pipeline
  • Ensure all opportunities are qualified effectively, fully scoping all customer requirements prior to involving the Bids & Pricing team
  • Where required, organise and produce fully compliant RFP responses which comply with Company standards and formats as well as cost and pricing requirements.
  • Monitor and evaluate the success rates and conversions, including forecasting and maintaining the CRM system on all related sales activity to provide routine status reporting to the Sales Management Team on the status of multiple tasks, functions, proposals in the bid pipeline.
  • Conduct a formal bid review process on any new bids as required to ensure all commercial pricings, operational requirements, close plans and risks have been shared and communicated to key stakeholders and identify support requirements to ensure ESP is strongly placed to win the business.
  • Ensure all presentations and pitches are sufficiently rehearsed and all participants are fully briefed on their individual roles to maximise the conversion rate.
  • Fulfil the role of "lead negotiator / presenter" for bids in area of expertise ensuring all relevant departments are providing the required input.

What skills/ experience is required for the role of Sales Account Manager?

  • Background in IT/sales/bid development and account management for role holder to be fully effective in role, selling to Senior Management within a range of ATI customers
  • Strong sales and Account Management track record in opportunity generation through the full sales lifecycle to awarded contract business
  • Excellent presentation and interpersonal skills
  • Proven commercial acumen and negotiation skills
  • Strong Microsoft Office skills, including Word, Excel & PowerPoint
  • Excellent working knowledge of Airport IT solutions, Operational infrastructure and Passenger Processing.

This role will be working Monday-Friday, between the hours of 9am-17:30

To apply, please send your CV in or click the apply now button

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About ESP

ESP is trusted by global organisations to deliver tailored IT support and infrastructure solutions around the world, 24/7. We have added value to our customers for over 25 years by listening to their needs and proactively delivering the service they want, wherever in the world that might be. We are headquartered in Reading, with staff in most of the major UK airports and regional Service Delivery hubs across the globe. Our customers include many household brand names such as easyJet, Avis, Marie Curie, Wipro, United Airlines and Virgin Atlantic.

We are looking for vibrant, enthusiastic individuals with a can do attitude who can join our team. ESP offers a dynamic environment, a strong sense of fun and a commitment to career progression from within, all of which help us to deliver our outstanding services to our global clients.