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Senior Infrastructure Support Engineer - Reading
Are you looking to progress your career in Infrastructure Support? We are a successful and expanding international IT Services company looking to hire an experienced Senior Infrastructure Support Engineer who is technically strong and passionate about providing excellent customer service. Reporting to the Infrastructure Support Manager, you will be a key member of our internal IT infrastructure team providing technical support and guidance, acting as a point of escalation, for incidents raised by both our external customers and internal ESP staff. In addition, you’ll be providing consultancy and support to evolve internal / customer infrastructure to ensure system integrity, availability and security is maximised.
What does the role involve?
What competencies / previous experience do you need to have to be considered?
Monday to Friday, core hours of 09:00 to 17:30
ESP is trusted by global organisations to deliver tailored IT support and infrastructure solutions around the world, 24/7. We have added value to our customers for over 25 years by listening to their needs and proactively delivering the service they want, wherever in the world that might be. We are headquartered in Reading, with staff in most of the major UK airports and regional Service Delivery hubs across the globe. Our customers include many household brand names such as easyJet, Avis, Marie Curie, Wipro, United Airlines and Virgin Atlantic.
We are looking for vibrant, enthusiastic individuals with a can do attitude who can join our team. ESP offers a dynamic environment, a strong sense of fun and a commitment to career progression from within, all of which help us to deliver our outstanding services to our global clients.