Have a question? Contact our experts today on:
Service Desk Analyst, Trinidad
Are you a customer service pro, looking for a role with exposure to a wide range of technologies?
Can you solve challenging problems whilst providing amazing customer support?
Reporting to the Service Desk Manager you will work on our global IT helpdesk providing IT support to a range of ESP’s clients.
This role is heavily customer focused and you will provide the highest level of customer service at all times to ensure all service levels are met / exceeded.
A snapshot of what you will be doing:
What are we looking for?
We understand everyone needs to start someone, so we are open to considering applicants without prior IT experience. The IT support team offer 24/7 support so to be considered for this role you must be flexible with working days and night shifts.
Please apply now to be considered. We will endeavour to get back to all applicants by phone/email.
ESP is trusted by global organisations to deliver tailored IT support and infrastructure solutions around the world, 24/7. We have added value to our customers for over 25 years by listening to their needs and proactively delivering the service they want, wherever in the world that might be. We are headquartered in Reading, with staff in most of the major UK airports and regional Service Delivery hubs across the globe. Our customers include many household brand names such as easyJet, Avis, Marie Curie, Wipro, United Airlines and Virgin Atlantic.
We are looking for vibrant, enthusiastic individuals with a can do attitude who can join our team. ESP offers a dynamic environment, a strong sense of fun and a commitment to career progression from within, all of which help us to deliver our outstanding services to our global clients.