Prospect School is a secondary school in Reading. It is an academy, which means that it is funded directly by the Department for Education and is fully independent of local authority control. ESP has provided reliable IT support to Prospect School for more than 15 years.
Our client’s challenge
As an academy, Prospect School is responsible for implementing and maintaining its own IT strategy. This means that it has a regular requirement for IT hardware so that it can keep its IT function up to date, and ensure both students and staff can access it when they need to.
ESP’s bespoke IT solution
We handle every aspect of Prospect School’s IT hardware procurement, tailoring our choices to its exact requirements. We also advise the school on specification and placement of products, and deliver technical services as and when needed. As there are a number of items that the school requires on a regular basis, we have a monthly price catalogue (with fixed prices) that we use to place orders. For more complex IT projects – such as those involving managed wireless, servers and infrastructure – we work on a per-project basis, determining an approved approach and specification with the school before getting started.
Another great outcome
Prospect School is always happy with the IT support it receives from ESP – hence the fact that we have been partners for more than 15 years. Our ordering and supplying processes have been expertly honed in line with the school’s requirements to ensure it receives the exact IT hardware solutions it needs, and that these are delivered in the most efficient way.
Indeed, Andrew Smith, Network Manager at Prospect School, said: "I need a local IT supplier that I can trust to provide the hardware we require, but more importantly provide us with the added service we get from using ESP. From technical product advice to warranty management and delivery, the service we get from ESP is second to none."
Prospect School’s students and staff can access its IT easily and without unnecessary delays.