The ESP difference

Consistent service across the globe

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ESP Global managed IT services

What makes ESP so special?

Flexibility at our core

ESP provides IT support services across the globe. We understand how to maximise efficiency and effectiveness across a wide range of industries by delivering turnkey services from end user contact through to resolution.

With dedicated service desks located around the world ESP provides 24/7, multilingual support fortified by ISO and ITIL 4 service management practices.

Offering remote, hybrid, or outsourced support, we can help your organisation deliver world-class service. From flexible IT service desks, field or on-site support, IT experts to manage IT projects or hardware lifecycles, ESP delivers the support you need, when you need it.

Explore all our services
The ESP difference - a consistently excellent local service delivered globally
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IT Service desks

Our 24/7 global IT service desks enable your business to move from reactive service to a proactive resolution-based engagement.

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Multilingual support

Multilingual capability across a number of different channels including phone, email, chat and web portal.

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ITSM tooling

Market-leading systems customised to support the way we deliver service, including the ServiceNow toolset with SLA focused services.

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Quality assurance

ITIL 4 service management practices incorporating service design, service strategy, service operation, service transition and continual service improvement.

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Countries supported

ESP provides services in over 160 countries across the globe, we are a true global services provider.

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Direct ESP countries

ESP has a direct presence in key locations with a local workforce and better visibility and control.

WHO WE WORK WITH

IT support tailored to your needs

Below is a snapshot of global customers for whom we provide IT support.

swissport

Avis

Sita

Easy Jet

Next steps

We're here and ready to help you find your solution

Tailored IT services and innovative solutions for your business. Contact us today to find out how we can help.

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