Lifecycle Management

Management of your hardware to improve efficiency and reduce waste

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ESP LifeCycle Management Services

WHO IS IT FOR

For companies wanting to maximise the value and ROI of their hardware

Our lifecycle management services improve efficiency and reduce waste. We offer end-to-end collaborative solutions to help manage supplier contracts, warranties and stock levels to ensure you get the most value from your hardware to maximise return on investment.

Thanks to our specialist spares, repairs, and logistics centre in the UK and our strategically placed depots around the world, we can get you the spares you need, right when you need them. Coordinating your global product stocks and delivering intelligent end-to-end IT hardware lifecycle management, the ESP team helps keep you up and running from provisioning to operation, through to retirement.

Asset lifecycles affect every part of the business, not just the IT department. Critical assets in the operation play a role from the minute they’re acquired to the time of disposal.

When properly selected, configured, and maintained, IT assets can bring an even greater return on investment while minimising unexpected issues. If steps of the lifecycle are not given due attention, these assets can negatively impact company resources and employees.

Lifecycle Management services

Lifecycle management services

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Spares, repairs and logistics

A specialist spares, repairs and logistics service, enables us to coordinate product stocks and deliver intelligent end-to-end IT hardware lifecycle management.

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Reducing costs, boosting efficiency

Working alongside our service desk, the workshop team manages all aspects of our end-to-end resourcing, including lifecycle factors like procurement, remarketing and disposal.

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Full lifecycle management

Devices can be supported in over 160 countries with PC upgrades and refresh projects managed including the disposal of retired devices.

THE ESP DIFFERENCE

24/7 multilingual global service desks

Our flexible service desk models work with your organisation, providing the support you need. Our commitment to seamless service is managed by our dedicated Service Delivery Team, providing a single point of contact to ensure services provided meet your expectations.

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Extensive global industry experience

We have industry experience across multiple verticals where our dedicated teams help customers directly through our in-house service desk, field, and project teams. We also provide service to our outsource partners, with in-region service delivery, workforce management and HR expertise

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Consistently excellent service

ESP provides IT support services in key locations across the world. Our people make it possible for us to deliver local services with a global reach. All ESP staff are trained and vetted to the same high standard meaning you'll receive the same service wherever you are in the world.

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"I need a local IT supplier that I can trust to provide the hardware we require, but more importantly, provide us with the added service we get from using ESP. From technical product advice to warranty management and delivery, the service we get from ESP is second to none."

Andrew Smith, Network Manager, King's Academy Prospect

“A key strategic partner for Ardent Consulting for over 15 years, ESP truly understands the user journey and delivers a quality experience that our users can rely on. From service desk to EUC supply or IT support, we see them as a true extension of our business.”

Steve Burton, Divisional Director, Ardent

PEACE OF MIND

A safe pair of hands

Assurance of peace of mind throughout the lifecycle of your assets. With our affiliations with major manufacturers, including Microsoft, Lenovo, HP and Dell, Zebra and IGEL we can source, supply, and maintain your hardware requirements worldwide. Using hardware lifecycle services allows you to focus more on driving business growth while we handle everything else - from planning to deployment to ongoing support.

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"I enjoy what I do, and I'm very passionate about IT, products, and technology. You can't buy job satisfaction but the people and work-life balance have a lot to do with it."

Stuart Brown, Sales Account Manager

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Next steps

We're here and ready to help you find your solution

Tailored IT services and innovative solutions for your business. Contact us today to find out how we can help.

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