Dani brings a tenacity to the customer services role as well as a wealth of industry experience.
Reading, UK, April 2021 – ESP Global Services is delighted to announce that Dani Hoppé has been appointed as Head of Sales, Aviation Managed Services.
Dani has been with ESP for approximately nine years and began with the company’s bids and commercial team. She has since held the positions of Solutions Specialist and Account Director, onboarding, growing, and retaining key strategic accounts for the company.
From early on she formed an excellent understanding of how to deliver value for money while still ensuring that customer service remains a priority.
She is known for her passionate commitment to her clients, as well as ensuring we deliver exactly what the customer needs even after the sales process has concluded. This enthusiasm is something that Dani will bring to her new role.
This is a crucial time for the aviation industry as it works to recover from the impact of the Covid-19 pandemic. Throughout the past year ESP has continued to support aviation partners in 160 countries, offering the flexibility and agility that we are renowned for to help ease the pressures they have experienced.
“For nearly 30 years, ESP has been delivering managed services into the aviation industry. It is where we started and the industry in which our company was born. Getting the travel industry moving and operating efficiently and effectively is in our DNA but has never been more important than it is today,” says Dani.
ESP is launching a new focused drive to assist both new and existing clients throughout this recovery period, and Dani will oversee the rollout of a series of exciting developments over the coming months.
“In today’s challenging commercial climate - in the aviation industry in particular - I am excited to bring my focus to customer outcomes, success and real value where it is needed the most,” she adds.
Ross Holliday, Sales Director at ESP, welcomed Dani to her new role: “As the aviation sector bounces back from a very difficult year, it is great to have someone with the enthusiasm, experience and service values that ESP is built on in a key role for the ESP sales function.”
About ESP Global Services Ltd.
For nearly three decades ESP Global Services has been providing IT support solutions to companies worldwide, be it day-to-day on-site support, service desk coordination, or system installation and integration for a range of industries. This has given us the ability, agility and mobility to place engineers where you need them, when you need them.
For aviation customers we offer targeted and tailored solutions to ensure we meet the requirements of this demanding and uncompromising industry for the best possible customer and passenger experience.
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