ESP has been chosen to support Hewlett Packard (HP) with professional services for Cathay Pacific. We have been asked to refresh the airline’s hardware and update all users to Windows 7 and 8. The deployment project covers 44 countries and about 12,000 users – around 7,000 of which are in Hong Kong. By supporting HP in this ambitious project, we can ensure that Cathay Pacific continues to function smoothly across all its global airport locations while its end user computing base was refreshed.
This Windows 7/8 project will take just over a year to complete, during which time ESP will place experienced project-management teams in the UK and Hong Kong to oversee and coordinate the global project. Our expert engineers will be installing 260 computers per week at Cathay Pacific’s international airport locations – all of which will be constantly monitored, reviewed and coordinated by the ESP team.
ESP’s professional services
As specialists in the aviation industry, we know exactly what types of professional support services global airlines require – whether the organisation is refreshing its hardware, conducting an audit or implementing a new support contract.
Our professional services are fully tailored to meet the scope and style of the individual project: we can help organisations carry out projects at a single office or across multiple global locations, and we can provide on-demand support or fully manage the organisation’s project. Whatever the project is, our customers will always receive consistent levels of service from our project team and expertly trained team of engineers.
To find out more about our professional services, contact us at ESP today.