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ESP presents at the Institute of Internal Communication Festival


ESP is excited to share that our very own Samantha Medaglia has been selected to present at the 2021 IOIC Festival! This event brings together internal communication professionals to connect, inspire and learn.

Responsible for ESP’s internal communications, Samantha will be presenting an interactive workshop highlighting our successful Ambassador Programme and demonstrating how peer representatives can be an instrumental communication tool in creating connections with our employees.

Workshop Information:


Mind the gap: using peer ambassadors to drive engagement 

Today more than ever, internal communicators are faced with the challenge of bringing people together while simultaneously facing operational adjustments due to the recent pandemic. These adjustments have changed the employee experience and call on us to be flexible in our approaches as we adapt to new norms within our work culture. 

This is a great opportunity to evaluate our current engagement practices and adapt them to meet our ever-diversifying workforces, revitalising and refreshing our channels to fit evolving employee needs with open minds, consideration, and understanding. 

This case study aims to showcase how to best use peer ambassadors to help identify communication and engagement needs within an organisation, and how to deploy meaningful changes to keep your audience informed, connected, and engaged.  

The festival will be held near Nottingham in the UK on the 19 and 20 October. Find out more here.

"We are extremely proud of this opportunity to showcase the excellent work that Sam and others have been doing with developing our internal communications strategy, comments Mike Harling, Chairman of ESP. Effective two way communications within a globally dispersed company such as ESP presents many relentless challenges and we're thrilled to share our experiences with other like-minded companies."

About ESP Global Services Ltd.  

For nearly three decades ESP Global Services has been providing IT support solutions to companies worldwide, be it day-to-day on-site support, service desk coordination, or system installation and integration for a range of industries. This has given us the ability, agility and mobility to place engineers where you need them, when you need them. 

For aviation customers we offer targeted and tailored solutions to ensure we meet the requirements of this demanding and uncompromising industry for the best possible customer and passenger experience. 




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