ServiceNow Starter for 10

Enterprise level ServiceNow, available to SME's from just 10 users!

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Simplify, streamline, succeed

Empowering SMEs with affordable accessibility to ServiceNow

We understand the unique challenges faced by growing businesses and are here to revolutionise the way you manage your processes, workflows, and IT infrastructure.

ServiceNow is a cloud-based platform that offers a wide range of services for IT Service Management (ITSM), and other enterprise applications. As an enterprise platform, ServiceNow is often inaccessible to smaller businesses due to the prohibitive cost of entry.

ESP’s ServiceNow Starter for 10 provides SMEs with a low point of entry to the full enterprise ServiceNow platform, by offering a shared managed service to smaller businesses, with a starting license requirement of just 10 users. ESP’s ServiceNow Starter for 10 gives you a seat at the enterprise table, offering all the benefits of a fully managed service.

Benefits for SMEs +

Simplify Complexity

ESP provides end-to-end support for ServiceNow implementation, licensing, training and enablement, giving you access to the full power of ServiceNow Managed Services, without the need to meet the criteria for a dedicated instance. Embrace simplicity and say goodbye to overwhelming complexities.

Streamline Operations

With rapid, best practice deployment you can optimise your workflows, automate repetitive tasks, and streamline your entire operation, from incident management and change control to service catalog design, we've got you covered, ensuring maximum productivity and smooth sailing.

Scalability and Flexibility

As an SME, you need a solution that can scale with your business. Whether you're expanding your operations, integrating new applications, or launching new initiatives, ServiceNow Starter for 10 (ten named users) keeps pace with your growth, enabling you to add additional licenses as needed.


24/7 multilingual global service desks

Our flexible service desk models work with your organisation, providing the support you need. Our commitment to seamless service is managed by our dedicated Service Delivery Team, providing a single point of contact to ensure services provided meet your expectations.

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Extensive global industry experience

We have industry experience across multiple verticals where our dedicated teams help customers directly through our in-house service desk, field, and project teams. We also provide service to our outsource partners, with in-region service delivery, workforce management and HR expertise

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Consistently excellent service

ESP provides IT support services in key locations across the world. Our people make it possible for us to deliver local services with a global reach. All ESP staff are trained and vetted to the same high standard meaning you'll receive the same service wherever you are in the world.

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ServiceNow SME Starter for 10 users


Expert guidance with a focus on core business

Our ServiceNow specialists will use their wealth of industry expertise and deep domain knowledge to guide you every step of the way, providing strategic advice, best practices, and ongoing support, with a minimum of 24 days per annum included. By entrusting your ServiceNow management to our experience team, you can shift your focus back to your core business objectives. Spend more time innovating, building customer relationships, and driving revenue while we handle the technical aspects and ensure a smooth digital transformation journey.

ESP ServiceNow MSP


Cost-effective solutions for SMEs

We understand the importance of cost-effective solutions for SMEs. ESP’s ServiceNow Starter for 10 helps you achieve significant cost savings by eliminating the need for an in-house ServiceNow team. With ESP’s ServiceNow Starter for 10 for SMEs you will enjoy a low cost of ownership, enabling smaller businesses to take advantage of the full ServiceNow Managed Services at a much lower entry investment. Our efficient processes, optimised workflows, and streamlined operations will not only enhance productivity but also reduce operational expenses.

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"We constantly seek innovative ways to improve efficiency and reduce costs for our clients. One area of specialisation is the aviation sector where we create managed airport solutions that simplifies the user experience, unifies data, and provides an intuitive UI. We manage data sprawl and deliver a unified heatmap view of airport health, allowing agents to proactively respond to events."

Andy McLoughlin, ServiceNow Practice Director

Andy McLoughlin


We're ready to help you find your solution

ESP provides a variety of services aimed at maximising the value of your ServiceNow investment, including managed services for end-to-end delivery or ongoing support, ensuring that clients can fully leverage the platform’s capabilities.

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