Professional Services

Specialised, industry-specific management of your IT projects

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ESP Professional Services

WHO IS IT FOR

For companies needing consulting and project management services for business-wide IT projects

Experts in IT support and solutions, we recognise that every project is unique. All projects are managed by our dedicated, professionally qualified projects team. From the initial evaluation of your needs through to final close and sign off, your project will be diligently coordinated to ensure we meet your business objectives.

Our services range from planning and strategy to design, implementation, adoption, training, and on-going support. Whether you are looking to perform a platform migration, global desktop refresh, system audit or any other IT project, we can help.

Professional Service options
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Consultancy

ESP's consultancy division manages and delivers audit, survey, IMAC and deployment support across the globe.

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Project management

Our highly experienced and qualified team ensures your project is professionally managed and supported from inception to completion.

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Global project support

ESP ensures high quality and seamless deployment for global projects such as Windows upgrades, surveys, audits, and acquisitions.

THE ESP DIFFERENCE

24/7 multilingual global service desks

Our flexible service desk models work with your organisation, providing the support you need. Our commitment to seamless service is managed by our dedicated Service Delivery Team, providing a single point of contact to ensure services provided meet your expectations.

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Extensive global industry experience

We have industry experience across multiple verticals where our dedicated teams help customers directly through our in-house service desk, field, and project teams. We also provide service to our outsource partners, with in-region service delivery, workforce management and HR expertise

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Consistently excellent service

ESP provides IT support services in key locations across the world. Our people make it possible for us to deliver local services with a global reach. All ESP staff are trained and vetted to the same high standard meaning you'll receive the same service wherever you are in the world.

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“The ESP team has been incredibly collaborative from the start in ensuring an understanding of the operation, ensuring service levels are met for our customers, and identifying opportunities for improvement. Their ability to work together and communicate effectively has resulted in a more streamlined and efficient operation.”

Mike Jones, Head of Technology Airports, MAG

"ESP has been a trusted partner for Cobalt since our inception. Their technical knowledge and understanding of working in a high-pressure environment such as an airport helped make the migration a complete success."

David Cuthbertson, Cobalt Ground Solutions

Planning for a Windows upgrade?

ESP has the experience and global reach to support your Windows 10/11 upgrade projects, enabling your business to deploy, upgrade and manage its full lifecycle. Our team has extensive experience in multi-site, multi-country end-user upgrade projects, including scoping and auditing, onboarding, and kiosk engineering support.

WHAT WE DO

Audit and survey capability

ESP provides a range of survey and audit services. These range from Ekahau Wireless Surveys to our own bespoke readiness assessments. If you are looking to expand into a new region, acquire a new company, or prepare for a new project, our expert teams are ready to help.

"I started my journey at ESP as an apprentice, I have now been here for 8 years and am progressing my career in Project Management. ESP has helped me do this by giving me the opportunity to gain industry-leading qualifications, along with the exposure to large projects with some of our major customers."

Jack Mason, Project Manager

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NEXT STEPS

We're ready to help you find your solution

Tailored IT services and innovative solutions for your business. Contact us today to find out how we can help.

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