Aviation System Support Engineer

United Kingdom
Fixed Term Contract (FTC)

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This is an exciting new opportunity to be part of a unique team delivering change on a major scale. working as part of the airport operations team to lead IT service deployment across the airline’s airport locations, ensuring core operational systems were accessed by airport end users.
This is a very fast-paced but fun environment to work in with exposure to all aspects of the Business, IT services & Aviation.

This role is remote-based, working 37,5 hours from Monday to Friday, with travel from your local airport.  You need to visit the main office in Luton as required.

Travel is required to various airports and possibly two to three trips a month, and will focus across the UK and within the airline’s major hubs, including Palma, Geneva, and Amsterdam.

ESSENTIAL SKILLS REQUIRED

  • 3+ years of relevant systems experience in 2nd/3rd line support in the airline sector and/or retail 
  • 2+ years’ experience in design, build, test, and/or delivery of system developments and reporting (product lifecycle)
  • Experience in the development and reporting of operational systems and access
  • Knowledge of business processes and terminology
  • Supplier management skills – gravitas to engage senior stakeholders
  • Experience with the administration of systems and supporting operational business needs
  • Troubleshooting incidents and changes in IT Services
  • Passport with more than 6 months validation – Travel is required to various airports and possibly at short notice
  • Full UK driving license and own car.

  
Desirable Skills

  • Experience in implementing updates/upgrades on business systems
  • Experience in the change management process
  • Basic Network Connectivity implementation and support  

Salary: 
Salary negotiable upon experience
  
– All travel expenses are covered including mileage, parking, and any genuine expenses required whilst away from home.
– Company equipment and mobile provided.

About us:
ESP Global Services has been providing round-the-clock IT support worldwide since 1992. We are ITIL-oriented, ISO-accredited and committed to exceeding expectations. Join our equal opportunity community, where passion meets service excellence.

Ready to take your IT career to the next level? Connect with us now!

ESP Global Services is an equal opportunity employer

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