Desktop Support Engineer – Apeldoorn, Netherlands

Netherlands
Contract or Temp

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About the role:

Apply to your next challenge as an IT Support Engineer – learning and development opportunity!
You’ll be part of a European-wide delivery team supporting our customer who is a global advanced-technology company that manufactures aerospace and automotive products; residential, commercial, and industrial control systems; specialty chemicals and plastics; and security and engineered materials.

What will you do?

  • Provide standard and approved hardware and software support and maintenance on desktop devices.
  • Respond to incidents and service requests from end-users and manage them to a successful solution.
  • Ticket handling based on client requirements.
  • Deliver hard and soft break-fix services for Hardware and Software equipment all over the site.
  • Desk-side support and PC break/fix including basic administration of Windows O/S.
  • Support, management, and maintenance of desktop configuration and installation, including patch updates and hardware replacements.
  • Check security profiles and antivirus software on all desktop devices and take appropriate action when security requirements are not met.
  • You will be working Monday to Friday in Apeldoorn from 9 am to 5 pm. 

What will you bring to ESP?

  • 2+ years’ experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues
  • Good command of Windows O/S
  • Good knowledge of and experience with Microsoft desktop software and operating systems
  • Knowledge of wireless networking
  • Understand network protocols, server hardware and configurations, or other IT qualifications
  • Active Directory experience
  • Basic knowledge of enterprise LAN and WAN setups and concepts
  • Good command of the Dutch and English. Languages are evaluated during the selection procedure
  • Ability to work under pressure.


Benefits:

  • €42 – €45K Salary depending on experience
  • 20 days annual leave 
  • 8% holiday pay
  • Pension (Age based %, 50/50 EE and ER)
  • Perkbox discounts
  • Unlimited access to free training and development. We offer access to a training platform with accredited courses such as CompTIA A+, CCNA Cisco modules, Microsoft Office 365, ITIL, etc.

Who are we:

ESP Global Services has been providing customized 24/7 Global IT support solutions since 1992, expertly managed by a dedicated service delivery team, we offer day-to-day support via teams of on-site engineers or responsive visiting engineers, and multi-lingual service desk coordination that manages over 1,000 tickets a day for more than 200 customers.

ESP Global Services is an equal opportunity employer.
We value collaboration, passion, and drive for development. What about you?

Next Steps

Apply online or find another role