Desktop Support Engineer – Apeldoorn, Netherlands

You’ll be part of a European-wide delivery team supporting our customer who is a global advanced-technology company that manufactures aerospace and automotive products; residential, commercial, and industrial control systems; specialty chemicals and plastics; and security and engineered materials.

What will you do?

• Install, troubleshoot, and repair desktops, printers, laptops, and peripherals, including basic administration of Windows O/S.
• Providing on-site repair services for laptops and desktops.
• Manage desktop configurations, including updates and hardware replacements.
• Review and maintain security profiles and antivirus software.
• This role will work onsite in Apeldoorn, Monday to Friday from 09:00 am to 17:00 pm.

What will you bring to ESP?

• 2+ years’ experience in desk-side support, PC break/repair, Windows operating system management, Active Directory
• Business proficient in Dutch and English (B2-C1)
• Team player with good knowledge of Microsoft and Mac software and operating systems.
• Understanding of wireless networks protocols, server hardware and configurations, or other IT qualifications
• Basic knowledge of enterprise LAN and WAN setups and concepts

What we offer:

• Competitive salary depending on experience
• 20 days annual leave 
• Holiday allowance
• Pension (Age based %, 50/50 EE and ER)
• Referral bonus
• Perkbox discounts
• Unlimited access to free training and development. We offer access to a training platform with accredited courses such as CompTIA A+, CCNA Cisco modules, Microsoft Office 365, ITIL, etc.

Who are we:
ESP Global Services has been providing customized 24/7 Global IT support solutions since 1992, expertly managed by a dedicated service delivery team, we offer day-to-day support via teams of on-site engineers or responsive visiting engineers, and multi-lingual service desk coordination that manages over 1,000 tickets a day for more than 200 customers.

ESP Global Services is an equal opportunity employer.
We value collaboration, passion, and drive for development. What about you?

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