IT Helpdesk (m/w/d) – Albstadt, Germany

Fixed Term Contract (FTC)

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Become part of our pan-European deskside IT support team, supporting our global tech giant customer on-site users. We troubleshoot hardware, software, and connectivity issues for our aerospace, control systems, and automotive divisions within our customer.

Key Accountabilities:

  • Install, troubleshoot, and repair desktops, printers, laptops, and peripherals.
  • Providing on-site repair services for laptops and desktops.
  • Manage desktop configurations, including updates and hardware replacements.
  • Review and maintain security profiles and antivirus software.
  • Monday to Friday, from 09:00 to 17:30, occasional on-site assistance.

Skills & Experience:  

  • 1-2 years in IT support.
  • Business proficient in German and English (B2-C1 certified)
  • Desk-side support, PC break/repair, Windows operating system management.
  • Team player with good knowledge of Microsoft software and operating systems.
  • Understanding of wireless networks.  

We offer:

  • Competitive Salary Range between €50,000 – €60,000/annual plus benefits. (Depending on experience)
  • Personal and professional development: Unlimited access to professional and personal training.
  • Diversity, inclusion, and belonging: A culture that celebrates the uniqueness of the individual.

About us:
ESP Global Services has been providing round-the-clock IT support worldwide since 1992. We are ITIL-oriented, ISO-accredited and committed to exceeding expectations. Join our equal opportunity community, where passion meets service excellence.

ESP Global Services is an equal-opportunity employer.
Ready to take your IT career to the next level? Connect with us now!

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