IT Support Engineer – Asker, Norway

Norway
Permanent / Full Time

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29th October, 2024

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About the Job:
Become part of our European deskside IT support team, supporting our global tech giant customer on-site users. We troubleshoot hardware, software, and connectivity issues for our aerospace, control systems, and automotive divisions within our customer.
    
Key Accountabilities:

  • Install, troubleshoot, and repair desktops, printers, laptops, and peripherals.
  • Providing on-site repair services for laptops and desktops.
  • Manage desktop configurations, including reimaging, updates and hardware replacements.
  • Review and maintain security profiles and antivirus software.
  • Lift/move computer equipment weighing up to 50 lbs where required.
  • This role will provide remote support to 2 off-site locations in Stavanger and Bergen
  • This role will work onsite in Asker, Monday to Friday from 08:00 am to 16:00.

Skills & Experience:  

  • 2+ years in IT support.
  • Business proficient in Norwegian and English (B2-C1)
  • Desk-side support, PC break/repair, Windows operating system management.
  • Team player with good knowledge of Microsoft and Mac software and operating systems.
  • Understanding of wireless networks.  

We offer:

  • Competitive Salary plus benefits. 
    • 25 days holiday per year
    • Phone and internet allowance
    • Holiday allowance
    • Life insurance
    • ESP Learning
    • Perkbox Discounts
    • Referral bonus
  • Personal and professional development: Unlimited access to professional and personal training.
  • Diversity, inclusion, and belonging: A culture that celebrates the uniqueness of the individual.

About us:
ESP Global Services has been providing round-the-clock IT support worldwide since 1992. delivered 24/7 customized IT support, managing over 1,000 tickets daily for 200+ customers worldwide. With expert teams of on-site and visiting engineers and a multi-lingual service desk, we provide tailored solutions for industries like aviation, where speed, security, and efficiency are critical. Our global IT hardware lifecycle management, backed by ITIL-aligned and ISO-accredited standards, ensures seamless support across multiple international locations. At ESP, we are a passionate, ethical, and security-focused community, driven by a shared vision to exceed customer expectations every time.

Join a team prioritizing excellence—our ISO 9001 certification reflects our commitment to quality and superior customer service.

ESP Global Services is an equal-opportunity employer.

Ready to take your IT career to the next level? Connect with us now!

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