Senior Airport Engineer Dublin – Internals only

Permanent / Full Time

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30th April, 2024

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Senior Airport Engineer Dublin

About the job:
The Senior Airport Engineer will be involved in solutioning complex client’s activities and be immersed in the IT environment. They will be seen as a Subject Matter Expert in the handling of escalation, providing support and direction to the Airport Engineers where needed.  They will be highly experienced providing and delivering unrivalled service to our client.

A key element of this role is that the Senior Airport Engineer will be engaged in a significant amount of project work as and when required to aid the successful roll out of new IT initiatives for successful operations.  This will require engagement with key stakeholders at a senior level. 

The Senior Airport Engineer will require a thorough understanding of the client’s tools / systems which include but are not limited to airside applications, navigation aids, associated airport infrastructures, airport communication systems, airport security systems, supporting networks, passenger processing, environmental compliance, airport safety, automatic baggage systems, reconfiguration of services and facilities needed during the day-to-day operations of the airport. They will collaborate with the various client’s IT resolver Teams and with the ESP management team. 

The Senior Airport Engineer will cover for the AITS Shift Team Lead when required.

If you are….
Motivated to develop your career in IT support, supported by a strong learning and development culture, you are passionate about delivering service excellence and like the variety of end user environments we should connect and explore.

What we will offer:
Personal & Professional Development
Within a learning and development culture, we offer unlimited access to a wealth of professional and personal training so that you may develop your career.  We will guide all employees to both specific technologies and client environment training and compliment with recommended learning journeys via our L&D system, that cater to helping you reach career goals or objectives — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here.

We offer a competitive range based upon suitability or experience.

Who are we:
ESP Global Services has been providing customized 24/7 Global IT support solutions since 1992, expertly managed by a dedicated service delivery team, we offer day-to-day support via teams of on-site engineers or responsive visiting engineers, and multi-lingual service desk coordination that’s manages over 1,000 tickets a day for more than 200 customers.

Our ability to deliver customer-centric, targeted, and tailored IT support solutions is a natural fit for the complex needs of the fast-paced and evolving aviation industry. We developed technology-based solutions to address the high emphasis on meeting extremely short service levels spread across large campus areas with strict security controls. Supporting equipment for airports and airlines in many locations worldwide, has led to an IT support approach that applies equally to any global business with multiple international locations, wide campuses, and demanding security requirements. Plus, our spares, repairs, and logistics service enables us to deliver intelligent end-to-end IT hardware lifecycle management anywhere in the world.

We are global community of exceptional people passionately working together with one shared vision. We uphold the highest standards of ethics, compliance, and security. We are fully ITIL-aligned and ISO-accredited for Environment, Information Security, Business Continuity, IT Service Management, and Occupational Health and Safety, and have privacy built by design into all our systems.

Our vision and ethos have stood the test of time and we aim to exceed expectation and delight customers every time and our values are integral to the way we work together.

ESP is an equal opportunity employer.

Next Steps

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