What we did
ESP is delighted to support our customers with their transitions as the aviation industry adapts to the advances in aviation technology
International flight passengers have their faces scanned by the biometric hardware, while domestic flight passengers scan their boarding cards. If everything is correct and approved such as face matches with the CBP database and correct flight numbers, the gate opens. If there is a problem or error the passenger is then directed to see an agent. See the solution +
Consistent services across the globe
Our engineers worked diligently with the client to move the hardware to its final location, unpack the equipment and dispose of packaging, check for any cosmetic issues, build the gate per manufacturer instructions, connect the hardware to power and network, provide workstation and peripheral updates, commission and test, prepare operational handoff, provide enhanced support for go live and offer 24/7 operational support.
"With a traditional focus on the European market, we are now expanding our IT aviation support services into new regions. This will be a multilateral expansion into North America, South East Asia and Australasia, as well as further development into our established European markets."
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